Crestron ATC-AUDIONET Guía de instalación descargar pdf (Pagina 4)

quickstart guide

ATC-AUDIONET

www.crestron.com

888.273.7876 201.767.3400

Specifications subject to

change without notice.

ATC-AUDIONET

For details, refer to the ATC-AUDIONET Operations &

Installation Guide, Doc. 6933.

QUICKSTART DOC. 6931D (2028050, Sheet 2 of 3) 02.14

Internet Radio Tuner Card

Problem Solving

Notes on Internet Radio

• Internet radio stations can only support a limited number of listeners at any time. If the station's servers

have reached their limit of listeners, the ATC-AUDIONET is not able to connect. To resolve the problem, try

to connect again.

• Some radio station servers that have too much traffic may choose to bump people off the stream. If this

happens, try to connect to the station again.

• If a station stops broadcasting, it is removed from the list of available stations.

• A station may go offline before it has been removed from the list. Offline stations do not produce a signal.

• Some stations may not appear on the list of stations if they broadcast in a format that is not supported by

the ATC-AUDIONET. For a list of supported formats, refer to the ATC-AUDIONET Operations & Installation

Guide (Doc. 6933).

Troubleshooting

The following table provides corrective action for possible trouble situations. If further assistance is required,

please contact a Crestron

customer service representative.

Further Inquiries

To locate specific information or resolve questions after reviewing this guide, contact Crestron's True Blue

Support at 1-888-CRESTRON [1-888-273-7876] or, for assistance within a particular geographic region, refer to

the listing of Crestron worldwide offices at www.crestron.com/offices.

To post a question about Crestron products, log onto Crestron’s Online Help at www.crestron.com/onlinehelp.

First-time users must establish a user account to fully benefit from all available features.

Future Updates

As Crestron improves functions, adds new features, and extends the capabilities of the ATC-AUDIONET,

additional information may be made available as manual updates. These updates are solely electronic and

serve as intermediary supplements prior to the release of a complete technical documentation revision.

Check the Crestron website periodically for manual update availability and its relevance. Updates are identified

as an “Addendum” in the Download column.

TROUBLE POSSIBLE CAUSE(S)

CORRECTIVE ACTION

Tuner output is

muted.

The card is not installed in the

correct slot.

Install the card in the correct slot.

Adagio system volume is turned

down.

Check Adagio system volume setting.

The contacts on the

ATC-AUDIONET are dusty.

Clean contacts with cotton swab or clean cloth. Apply isopropyl

alcohol as needed for cleaning.

User cannot

access front panel

controls.

Mute is turned on. Press the Mute button to disengage muting.

Firewall settings prevent

reception of streaming audio.

Change firewall port settings or contact network administrator.Tuned station does

not produce sound.

Need subscription to stream

SiriusXM content.

Verify that subscription to streaming SiriusXM content is current.

Each device must have its own SiriusXM login.

Cannot receive

SiriusXM Internet

Radio content.

The specific patents that cover Crestron products are listed at patents.crestron.com.

Crestron, the Crestron logo, and Adagio are either trademarks or registered trademarks of Crestron Electronics, Inc. in the United States and/or other

countries. Pandora is either a trademark or registered trademark of Pandora Media, Inc. in the United States and/or other countries. SiriusXM is either

a trademark or registered trademark of Sirius XM Radio Inc. in the United States and/or other countries. Other trademarks and trade names may be

used in this document to refer to either the entities claiming the marks and names or their products. Crestron disclaims any proprietary interest in the

marks and names of others.

Crestron is not responsible for errors in typography or photography.

This document was written by the Technical Publications department at Crestron.

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Crestron ATC-AUDIONET Guía de instalación Pagina 4

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