Crestron infiNet EX MIX-2 Guía de instalación descargar pdf (Pagina 26)

InfiNET EX Wireless Gateway Crestron CEN-RFGW-EX

20 • infiNET EX Gateway: CEN-RFGW-EX Operations & Installation Guide – DOC. 6706G

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble

situations. If further assistance is required, please contact a Crestron

customer service representative.

CEN-RFGW-EX Troubleshooting

TROUBLE POSSIBLE

CAUSE(S)

CORRECTIVE

ACTION

PWR

LED does

not illuminate.

CEN-RFGW-EX is

not receiving

sufficient Cresnet

power.

Use the Crestron

Power Calculator to

help calculate how

much power is needed

for the system.

CEN-RFGW-EX is

not receiving

sufficient Ethernet

power.

Verify that appropriate

Ethernet power

sourcing equipment

(PSE) Power over

Ethernet indicator is

ON.

NET

LED does

not illuminate.

CEN-RFGW-EX

Net ID is not set to

match the Net ID

of the SIMPL

program.

In Crestron Toolbox,

check Functions |

CresnetID to verify

Net ID. Verify Net ID in

SIMPL Windows

program.

NET LED is on

but unit does

not

communicate

with infiNET EX

device.

CEN-RFGW-EX is

not communicating

with network.

Check network cabling

for solid connections

and correct pinouts.

CEN-RFGW-EX

Net ID is not

unique; two or

more units share

the same Net ID.

Verify the Net IDs for

all network devices are

unique when multiple

devices are used.

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Crestron infiNet EX MIX-2 Guía de instalación Pagina 26

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