Crestron QM-MD8x8 Especificaciones descargar pdf (Pagina 28)

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Matrix Switcher Crestron QM-MD8X8

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If

further assistance is required, please contact a Crestron customer service

representative.

QM-MD8X8 Troubleshooting

TROUBLE POSSIBLE CAUSE(S) CORRECTIVE ACTION

Device is not

communicating with the

network.

Use Crestron Toolbox to poll

the network. Verify network

connection to the device.

Device is not receiving

power from a Crestron

power source.

Use the provided Crestron

power source. Verify

connections.

Device does not

function.

Device is not receiving

sufficient power.

Use the Crestron Power

Calculator to help calculate

how much power is needed

for the system.

PWR LED does

not illuminate.

QM-MD8X8 is not

receiving power.

Verify that cables plugged

into the NET ports are

secure.

NET LED does

not illuminate.

QM-MD8X8 Net ID is

not set to match the Net

ID of the SIMPL

Windows program.

Using Crestron Toolbox, poll

the network. Verify that the

Net ID for the QM-MD8X8 is

set to match the ID specified

in the SIMPL Windows

program.

Cables improperly

connected.

Verify that all cables are

secure.

Poor picture

quality.

Incorrect skew settings

in the QM-RMCRX

device.

Use QM Tools software to set

correct skew settings for each

QM-RMCRX in the system.

Check Network Wiring

Use the Right Wire

In order to ensure optimum performance over the full range of your installation

topology, Crestron Certified Wire and only Crestron Certified Wire may be used.

Failure to do so may incur additional charges if support is required to identify

performance deficiencies because of using improper wire.

Calculate Power

CAUTION: Use only Crestron power supplies for Crestron equipment. Failure to

do so could cause equipment damage or void the Crestron warranty.

CAUTION: Provide sufficient power to the system. Insufficient power can lead to

unpredictable results or damage to the equipment. Please use the Crestron Power

Calculator to help calculate how much power is needed for the system

(

www.crestron.com/calculators).

When calculating the length of wire for a particular Cresnet run, the wire gauge and

the Cresnet power usage of each network unit to be connected must be taken into

consideration. Use Crestron Certified Wire only. If Cresnet units are to be daisy-

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Crestron QM-MD8x8 Especificaciones Pagina 28

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