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Crestron CHV-TSTAT and CHV-THSTAT Thermostats
Operations and Installation Guide – DOC. 8163E Thermostats: CHV-TSTAT and CHV-THSTAT
•
75
CHV-TSTAT/CHV-THSTAT Troubleshooting (Continued)
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE ACTION
Wide temperature
variance in single-
setpoint auto mode
Auto deadband
setting too high
Adjust auto deadband setting in
setup
Heating/Cooling not
operating in single-
setpoint auto mode
20-minute system
toggling lockout
Adjust auto deadband and
anticipator settings for smoother
operation
Displays Error
Message and
equipment not
operating
Temperature
sensors are
disabled or have
failed
Refer to “Local Error Messages”
on page 77.
Bad
communications
Check wiring – Use low
capacitance twisted-pair wiring
Main Screen Lower
Object field displays
ERR when hardware
configuration
appears functional
Setting indicated
in the “Main Scn
Lwr Obj” does not
have a local or
network source for
the data
Set field to N/A
Correct sensor configuration
Update SIMPL program to feed
the required data
Wrong temperature
displayed
Wrong units
Select F or C as necessary
Incorrect sensor
setup
Check sensor setup
Temperature
Offset
Reset Temperature Offset
Bad location Ensure that thermostat is located
out of direct sunlight, drafts,
doorways, skylights, and
windows
Displays “NetDown” No Crestron
program or the
program does not
have a device at
this net address
included in this
system
Check ID in program
Fix program, if one is needed
Cannot leave setup n/a
not valid
Ensure sensor setup meets
system requirements.
Refer to Sensor Setup screen
Cannot enter Auto
mode
Auto mode
disabled in setup
Select N for the Disable Auto
Mode item on the “Other
Settings” setup page
Cresnet Balance
Point values out of
range
Values of -1°, 91°
F represent "Off"
settings
Verify intended balance point
settings
Temperature offset
value not affecting
Cresnet outputs
Offset is only
added to
"RegulationTemp"
Add offset in SIMPL program
Cannot change
screens or setpoints
Local operation
locked out
Remove lockout from network
- Thermostats 1
- Contents 3
- Thermostats: CHV-TSTAT and 7
- CHV-THSTAT 7
- Firmware Versions 8
- Remote Sensors 8
- Heating and Cooling Systems 9
- Specifications 10
- HEAT ONLY 11
- H1 H2 AX 11
- # CONNECTORS 14
- CONTROLS & 14
- INDICATORS 14
- DESCRIPTION 14
- Identity Code 15
- Network Wiring 15
- System Connections 16
- Wiring Diagrams 17
- 1-Stage Heat Only Systems 18
- 1-Stage Cool Only Systems 19
- Systems 20
- 1-Stage Heat Pump Systems 22
- 2-Stage Heat Pump Systems 23
- Space Heating) Systems 24
- Heat/Cool Systems 25
- Installation 28
- Thermostat Setup 30
- System Types and Definitions 31
- SETUP: SYSTEM 33
- SETUP: SYSTEM PERFORMANCE 33
- SETUP: HUMIDITY OPTIONS 34
- SETUP: DEVICE OPTIONS 34
- SETUP: SCREEN OPTIONS 34
- SETUP: DISPLAY OPTIONS 35
- SETUP: OTHER SETTINGS 35
- SETUP: SENSORS 35
- SETUP: HUMIDITY SENSORS 36
- SETUP: SENSOR DEBUGGING 36
- SETUP: SERVICE/TEST 36
- Slab 1 – Floor Warming Only 41
- Press To Continue 45
- OTHER SETTINGS 55
- SETUP: SENSOR DBG 56
- SETUP: HUM OPTS 58
- Invert Hum Output Y 58
- Call FAN in HUM: N 58
- ADJUSTS HEAT SHUTOFF DYNAMICS 61
- Main Screen 69
- View Button Menus 70
- Mode Button Menus 71
- “Crestron System” Screen 72
- “Global Update” Screen 72
- Slab 5 Systems 73
- Crestron Sys 74
- Slab 1 and Slab 2 Systems 75
- Slab 4 Systems 76
- Uploading and Upgrading 78
- Programs and Firmware 79
- Program Checks 79
- Problem Solving 80
- in SIMPL program 81
- Error Message Format 82
- Local Error Messages 83
- Check Network Wiring 83
- Future Updates 85
- Appendix A: About Heat Pumps 86
- Glossary 87
- Return and Warranty Policies 89
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