Crestron CHV-TSTATEX-FCU Guía de instalación descargar pdf (Pagina 34)

infiNET EX Thermostat (Fan Coil Unit) Crestron CHV-TSTATEX-FCU

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infiNET EX Thermostat (Fan Coil Unit): CHV-TSTATEX-FCU Operations & Installation Guide – DOC. 7206C

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If

further assistance is required, please contact a Crestron customer service

representative.

CHV-TSTATEX-FCU Troubleshooting

TROUBLE POSSIBLE

CAUSE(S)

CORRECTIVE ACTION

No display. No power from

system.

Check for 24 Vac on 24C connector.

Check circuit breaker powering

furnace or boiler.

Check thermostat wiring.

Check batteries (if on battery power).

Incorrect mounting

to back plate.

Check thermostat mounting.

Device does

not follow

control system

commands.

Device is not

communicating

with the

CEN-RFGW-EX.

Open Crestron Toolbox and select the

Network Device Tree View. Expand

the tree until the gateway to be

managed is selected.

Right-click the NET ID of the selected

gateway to open the sub-menu and

select Functions | infiNET EX

Gateway… If device is not listed,

acquire the device to the infiNET EX

network (refer to ”Joining an infiNET

EX Network” which starts on page 16).

RF ID of device

(or the gateway

ID) is not set to

match the RF ID

of the Crestrib

Studio or SIMPL

Windows program.

Use the Network Device Tree infiNET

EX network in Crestron Toolbox to poll

the infiNET EX network. Verify that the

RF ID for the infiNET EX device is set

to match the RF ID specified in the

Crestron Studio or SIMPL Windows

program.

Heating/Cooling

system is not

operating.

No power to

thermostat.

Check circuit breaker.

Check for 24 Vac on 24C connector.

Check circuit breaker powering

furnace or boiler.

Recheck wiring connections.

Check batteries, replace if necessary.

Cannot change

setpoint setting.

The upper or lower

temperature limits

were reached.

Heat setpoint lower limit is 38º F

(3º C).

Cool setpoint high limit is 59º F

(37º C).

Heat setpoint high limit and cool

setpoint low limit is user defined and

is defined during setup in the “HL” and

“CL” screens.

Refer to “Setup Mode

Parameters/Functions” which starts

on page 19.

(Continued on following page)

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Crestron CHV-TSTATEX-FCU Guía de instalación Pagina 34

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